Return and refund policy
At Bliss On Canvas, our products are digital art items delivered electronically. Due to the nature of digital products, all sales are final.
Once a digital product has been purchased, we do not accept returns, exchanges, or cancellations, and refunds are not provided after the digital files have been delivered or made available for download.
Digital Products
Because our artwork is provided as a digital download, there is no physical item to return. Please carefully review the product description, artwork details, file information, and other relevant information before completing your purchase.
Issues With Your Order
We want you to receive the digital artwork you purchased. If you experience a technical issue with your download, receive an incorrect file, or the file is damaged or inaccessible, please contact us at info@blissoncanvas.com.
Please include your order number and a description of the issue so we can review the problem and assist you.
Exchanges
We do not offer exchanges for digital products. Please make sure you select the correct artwork before completing your order.
Cancellations
Orders for digital products cannot be cancelled once the digital content has been delivered or made available for download.
Refunds
Due to the digital nature of our products, all sales are final and non-refundable, except where a refund is required by applicable law.
If you believe there has been an error with your order or you have been charged incorrectly, please contact us at info@blissoncanvas.com.
Contact Us
If you have any questions regarding your purchase or this policy, please contact us at:
Bliss On Canvas
Email: info@blissoncanvas.com
