BLISS ON CANVAS

Shipping & Delivery Policy

Effective Date: November 11, 2026

At Bliss on Canvas, we believe receiving beautiful artwork should be an enjoyable experience from the moment you place your order until your artwork arrives at your door.

We take pride in offering fine art prints and artist-embellished masterpieces, thoughtfully prepared to bring beauty, inspiration, and timeless elegance into your home.

1. Order Processing and Preparation

Orders are typically processed and prepared for shipment within 1–2 business days after payment confirmation.

Business days exclude weekends and recognized holidays.

Custom artwork or individually embellished pieces requiring additional preparation may have different processing times, which will be communicated before purchase.

2. Shipping and Delivery Times

Once your order has been processed and shipped, please allow 5–10 business days for delivery within the United States.

Estimated total delivery time: 6–12 business days, including order preparation and shipping.

Delivery times are estimates and may vary depending on the destination, shipping carrier, holidays, weather conditions, or unexpected transportation delays.

3. Shipping Destinations

Bliss on Canvas currently ships within the United States only.

We do not offer international shipping at this time.

4. Shipping Rates

Shipping costs, if applicable, are calculated and displayed at checkout based on your order and delivery location.

Any free-shipping offers or promotions will be clearly identified.

5. Shipping Confirmation and Tracking

Once your order ships, you will ordinarily receive a confirmation email containing tracking information, when available.

Please allow time for the carrier to update tracking information.

6. Packaging and Artwork Protection

We take care to ensure that artwork is packaged securely for transportation.

Depending on the size and type of artwork, prints may be shipped flat or rolled in protective packaging.

7. Damaged or Incorrect Orders

If your artwork arrives damaged, defective, or incorrect, please contact us as soon as possible, preferably within 48 hours of delivery.

Include your order number and clear photographs of the artwork and packaging.

We will review the issue and arrange an appropriate replacement, refund, or other resolution.

The suggested 48-hour reporting period does not limit your rights under applicable law.

8. Lost or Missing Packages

If your package is missing, please check the tracking information and delivery location.

If you are unable to locate your order, contact Bliss on Canvas so we can assist with investigating the shipment.

We will address lost or undelivered orders in accordance with applicable law.

9. Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

Please contact us immediately if you discover an error.

We will make reasonable efforts to correct shipping information before dispatch.

Additional reshipping charges may apply where permitted by law.

10. Shipping Delays

We make every effort to meet our stated processing and shipping timeframes.

If we cannot ship your order within the promised timeframe, we will notify you and provide revised shipping information and any cancellation or refund options required by applicable law.

11. Multiple Item Orders

Orders containing multiple pieces of artwork may arrive in separate shipments.

Tracking information will be provided when available.

12. Returns and Refunds

Bliss on Canvas offers a 15-Day Return & Refund Policy for eligible artwork.

Certain artist-embellished masterpieces, custom artwork, and commissioned pieces may be final sale for change-of-mind returns, subject to applicable law.

Please review our Return & Refund Policy:

https://blissoncanvas.com/policies/refund-policy

13. Contact Information

For questions about your order, shipping, or delivery, please contact:

Bliss on Canvas

Website: https://blissoncanvas.com

Customer Support: https://blissoncanvas.com/pages/contact

Email: info@BlissOnCanvas.com

Business Mailing Address: 615 River Hwy, #1075, Mooresville NC 28117

Thank you for choosing Bliss on Canvas.

Bliss on Canvas — Elevated Art. Attainable Luxury.